Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 09259
VM0009259Goldmember9259@example.test · +601110009259 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted In
Points Balance
4,332
Current loyalty balance
Lifetime Spend
RM 5,416
Across 41 visits
Total Visits
41
Since 2024-07-07
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
104d
2026-06-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,332 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 12
Outlet purchase
2026-06-15 · Member activity · RM 81.75
App session
2026-06-03 · OPLUMO Outlet 12
Points credited
2026-05-22 · Member activity · RM 92.65
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 12
Outlet purchase
2026-04-28 · Member activity · RM 103.55
Points credited
2026-04-16 · OPLUMO Outlet 12
Outlet purchase
2026-04-04 · Member activity · RM 114.45