Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 09256
VM0009256Silvermember9256@example.test · +601110009256 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,861
Current loyalty balance
Lifetime Spend
RM 2,327
Across 26 visits
Total Visits
26
Since 2025-03-28
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
110d
2026-06-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,861 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 9
Outlet purchase
2026-06-09 · Member activity · RM 88.50
App session
2026-05-28 · OPLUMO Outlet 9
Points credited
2026-05-16 · Member activity · RM 100.30
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 9
Outlet purchase
2026-04-22 · Member activity · RM 112.10
Points credited
2026-04-10 · OPLUMO Outlet 9
Outlet purchase
2026-03-29 · Member activity · RM 123.90