Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09252
VM0009252Silvermember9252@example.test · +601110009252 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,233
Current loyalty balance
Lifetime Spend
RM 2,792
Across 40 visits
Total Visits
40
Since 2024-10-28
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,233 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 5
Outlet purchase
2026-09-18 · Member activity · RM 57.75
App session
2026-09-06 · OPLUMO Outlet 5
Points credited
2026-08-25 · Member activity · RM 65.45
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 5
Outlet purchase
2026-08-01 · Member activity · RM 73.15
Points credited
2026-07-20 · OPLUMO Outlet 5
Outlet purchase
2026-07-08 · Member activity · RM 80.85