Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09249
VM0009249Silvermember9249@example.test · +601110009249 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,275
Current loyalty balance
Lifetime Spend
RM 1,594
Across 17 visits
Total Visits
17
Since 2025-11-21
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,275 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 2
Outlet purchase
2026-08-24 · Member activity · RM 83.25
App session
2026-08-12 · OPLUMO Outlet 2
Points credited
2026-07-31 · Member activity · RM 94.35
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 2
Outlet purchase
2026-07-07 · Member activity · RM 105.45
Points credited
2026-06-25 · OPLUMO Outlet 2
Outlet purchase
2026-06-13 · Member activity · RM 116.55