Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 09245
VM0009245Goldmember9245@example.test · +601110009245 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,605
Current loyalty balance
Lifetime Spend
RM 4,507
Across 38 visits
Total Visits
38
Since 2024-12-09
Average Order Value
RM 113
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,605 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 15
Outlet purchase
2026-09-24 · Member activity · RM 84.75
App session
2026-09-12 · OPLUMO Outlet 15
Points credited
2026-08-31 · Member activity · RM 96.05
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 15
Outlet purchase
2026-08-07 · Member activity · RM 107.35
Points credited
2026-07-26 · OPLUMO Outlet 15
Outlet purchase
2026-07-14 · Member activity · RM 118.65