Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 09244
VM0009244Platinummember9244@example.test · +601110009244 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
5,239
Current loyalty balance
Lifetime Spend
RM 6,549
Across 37 visits
Total Visits
37
Since 2024-08-13
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
139d
2026-05-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,239 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 14
Outlet purchase
2026-05-11 · Member activity · RM 121.50
App session
2026-04-29 · OPLUMO Outlet 14
Points credited
2026-04-17 · Member activity · RM 137.70
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 14
Outlet purchase
2026-03-24 · Member activity · RM 153.90
Points credited
2026-03-12 · OPLUMO Outlet 14
Outlet purchase
2026-02-28 · Member activity · RM 170.10