Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00924
VM0000924Goldmember924@example.test · +601110000924 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,487
Current loyalty balance
Lifetime Spend
RM 5,609
Across 37 visits
Total Visits
37
Since 2024-08-24
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,487 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 7
Outlet purchase
2026-05-22 · Member activity · RM 134.25
App session
2026-05-10 · OPLUMO Outlet 7
Points credited
2026-04-28 · Member activity · RM 152.15
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 7
Outlet purchase
2026-04-04 · Member activity · RM 170.05
Points credited
2026-03-23 · OPLUMO Outlet 7
Outlet purchase
2026-03-11 · Member activity · RM 187.95