Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09222
VM0009222Silvermember9222@example.test · +601110009222 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
1,239
Current loyalty balance
Lifetime Spend
RM 1,550
Across 22 visits
Total Visits
22
Since 2025-04-20
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
159d
2026-05-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,239 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 9
Outlet purchase
2026-04-21 · Member activity · RM 45.75
App session
2026-04-09 · OPLUMO Outlet 9
Points credited
2026-03-28 · Member activity · RM 51.85
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 9
Outlet purchase
2026-03-04 · Member activity · RM 57.95
Points credited
2026-02-20 · OPLUMO Outlet 9
Outlet purchase
2026-02-08 · Member activity · RM 64.05