Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 09220
VM0009220Membermember9220@example.test · +601110009220 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
85
Current loyalty balance
Lifetime Spend
RM 107
Across 2 visits
Total Visits
2
Since 2026-08-29
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
85 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 7
Outlet purchase
2026-09-04 · Member activity · RM 42.00
App session
2026-08-23 · OPLUMO Outlet 7
Points credited
2026-08-11 · Member activity · RM 47.60
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 7
Outlet purchase
2026-07-18 · Member activity · RM 53.20
Points credited
2026-07-06 · OPLUMO Outlet 7
Outlet purchase
2026-06-24 · Member activity · RM 58.80