Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09213
VM0009213Goldmember9213@example.test · +601110009213 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,391
Current loyalty balance
Lifetime Spend
RM 4,240
Across 44 visits
Total Visits
44
Since 2024-05-01
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
117d
2026-06-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,391 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 17
Outlet purchase
2026-06-02 · Member activity · RM 93.75
App session
2026-05-21 · OPLUMO Outlet 17
Points credited
2026-05-09 · Member activity · RM 106.25
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 17
Outlet purchase
2026-04-15 · Member activity · RM 118.75
Points credited
2026-04-03 · OPLUMO Outlet 17
Outlet purchase
2026-03-22 · Member activity · RM 131.25