Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 09202
VM0009202Goldmember9202@example.test · +601110009202 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,683
Current loyalty balance
Lifetime Spend
RM 5,855
Across 31 visits
Total Visits
31
Since 2025-04-10
Average Order Value
RM 176
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,683 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 6
Outlet purchase
2026-09-20 · Member activity · RM 132.00
App session
2026-09-08 · OPLUMO Outlet 6
Points credited
2026-08-27 · Member activity · RM 149.60
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 6
Outlet purchase
2026-08-03 · Member activity · RM 167.20
Points credited
2026-07-22 · OPLUMO Outlet 6
Outlet purchase
2026-07-10 · Member activity · RM 184.80