Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 09196
VM0009196Membermember9196@example.test · +601110009196 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
670
Current loyalty balance
Lifetime Spend
RM 838
Across 7 visits
Total Visits
7
Since 2026-06-20
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
670 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 17
Outlet purchase
2026-09-24 · Member activity · RM 93.75
App session
2026-09-12 · OPLUMO Outlet 17
Points credited
2026-08-31 · Member activity · RM 106.25
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 17
Outlet purchase
2026-08-07 · Member activity · RM 118.75
Points credited
2026-07-26 · OPLUMO Outlet 17
Outlet purchase
2026-07-14 · Member activity · RM 131.25