Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09186
VM0009186Goldmember9186@example.test · +601110009186 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,396
Current loyalty balance
Lifetime Spend
RM 4,245
Across 34 visits
Total Visits
34
Since 2024-12-28
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
56d
2026-08-14
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,396 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 7
Outlet purchase
2026-08-02 · Member activity · RM 75.75
App session
2026-07-21 · OPLUMO Outlet 7
Points credited
2026-07-09 · Member activity · RM 85.85
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 7
Outlet purchase
2026-06-15 · Member activity · RM 95.95
Points credited
2026-06-03 · OPLUMO Outlet 7
Outlet purchase
2026-05-22 · Member activity · RM 106.05