Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09180
VM0009180Goldmember9180@example.test · +601110009180 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
3,825
Current loyalty balance
Lifetime Spend
RM 4,782
Across 36 visits
Total Visits
36
Since 2024-07-27
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
174d
2026-04-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,825 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 1
Outlet purchase
2026-04-06 · Member activity · RM 91.50
App session
2026-03-25 · OPLUMO Outlet 1
Points credited
2026-03-13 · Member activity · RM 103.70
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 1
Outlet purchase
2026-02-17 · Member activity · RM 115.90
Points credited
2026-02-05 · OPLUMO Outlet 1
Outlet purchase
2026-01-24 · Member activity · RM 128.10