Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09177
VM0009177Silvermember9177@example.test · +601110009177 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
1,260
Current loyalty balance
Lifetime Spend
RM 1,576
Across 40 visits
Total Visits
40
Since 2024-07-18
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
111d
2026-06-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,260 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 15
Outlet purchase
2026-06-08 · Member activity · RM 25.50
App session
2026-05-27 · OPLUMO Outlet 15
Points credited
2026-05-15 · Member activity · RM 28.90
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 15
Outlet purchase
2026-04-21 · Member activity · RM 32.30
Points credited
2026-04-09 · OPLUMO Outlet 15
Outlet purchase
2026-03-28 · Member activity · RM 35.70