Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09174
VM0009174Silvermember9174@example.test · +601110009174 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted Out
Points Balance
2,028
Current loyalty balance
Lifetime Spend
RM 2,536
Across 20 visits
Total Visits
20
Since 2025-07-09
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,028 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 12
Outlet purchase
2026-06-04 · Member activity · RM 115.50
App session
2026-05-23 · OPLUMO Outlet 12
Points credited
2026-05-11 · Member activity · RM 130.90
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 12
Outlet purchase
2026-04-17 · Member activity · RM 146.30
Points credited
2026-04-05 · OPLUMO Outlet 12
Outlet purchase
2026-03-24 · Member activity · RM 161.70