Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 09173
VM0009173Membermember9173@example.test · +601110009173 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
318
Current loyalty balance
Lifetime Spend
RM 398
Across 5 visits
Total Visits
5
Since 2026-06-28
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
318 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 11
Outlet purchase
2026-08-27 · Member activity · RM 49.50
App session
2026-08-15 · OPLUMO Outlet 11
Points credited
2026-08-03 · Member activity · RM 56.10
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 11
Outlet purchase
2026-07-10 · Member activity · RM 62.70
Points credited
2026-06-28 · OPLUMO Outlet 11
Outlet purchase
2026-06-16 · Member activity · RM 69.30