Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00917
VM0000917Silvermember917@example.test · +601110000917 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,088
Current loyalty balance
Lifetime Spend
RM 1,361
Across 9 visits
Total Visits
9
Since 2026-01-10
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
128d
2026-06-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,088 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 17
Outlet purchase
2026-05-22 · Member activity · RM 118.50
App session
2026-05-10 · OPLUMO Outlet 17
Points credited
2026-04-28 · Member activity · RM 134.30
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 17
Outlet purchase
2026-04-04 · Member activity · RM 150.10
Points credited
2026-03-23 · OPLUMO Outlet 17
Outlet purchase
2026-03-11 · Member activity · RM 165.90