Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09165
VM0009165Membermember9165@example.test · +601110009165 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
376
Current loyalty balance
Lifetime Spend
RM 471
Across 9 visits
Total Visits
9
Since 2025-12-11
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
158d
2026-05-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
376 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 3
Outlet purchase
2026-04-22 · Member activity · RM 41.25
App session
2026-04-10 · OPLUMO Outlet 3
Points credited
2026-03-29 · Member activity · RM 46.75
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 3
Outlet purchase
2026-03-05 · Member activity · RM 52.25
Points credited
2026-02-21 · OPLUMO Outlet 3
Outlet purchase
2026-02-09 · Member activity · RM 57.75