Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09156
VM0009156Silvermember9156@example.test · +601110009156 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,059
Current loyalty balance
Lifetime Spend
RM 2,574
Across 29 visits
Total Visits
29
Since 2025-01-16
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
127d
2026-06-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,059 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 11
Outlet purchase
2026-05-23 · Member activity · RM 61.50
App session
2026-05-11 · OPLUMO Outlet 11
Points credited
2026-04-29 · Member activity · RM 69.70
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 11
Outlet purchase
2026-04-05 · Member activity · RM 77.90
Points credited
2026-03-24 · OPLUMO Outlet 11
Outlet purchase
2026-03-12 · Member activity · RM 86.10