Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 09155
VM0009155Membermember9155@example.test · +601110009155 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted In
Points Balance
543
Current loyalty balance
Lifetime Spend
RM 679
Across 10 visits
Total Visits
10
Since 2026-04-21
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
543 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 10
Outlet purchase
2026-09-18 · Member activity · RM 42.75
App session
2026-09-06 · OPLUMO Outlet 10
Points credited
2026-08-25 · Member activity · RM 48.45
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 10
Outlet purchase
2026-08-01 · Member activity · RM 54.15
Points credited
2026-07-20 · OPLUMO Outlet 10
Outlet purchase
2026-07-08 · Member activity · RM 59.85