Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09144
VM0009144Silvermember9144@example.test · +601110009144 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
1,168
Current loyalty balance
Lifetime Spend
RM 1,461
Across 29 visits
Total Visits
29
Since 2024-12-16
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
158d
2026-05-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,168 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 16
Outlet purchase
2026-04-22 · Member activity · RM 44.25
App session
2026-04-10 · OPLUMO Outlet 16
Points credited
2026-03-29 · Member activity · RM 50.15
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 16
Outlet purchase
2026-03-05 · Member activity · RM 56.05
Points credited
2026-02-21 · OPLUMO Outlet 16
Outlet purchase
2026-02-09 · Member activity · RM 61.95