Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 09140
VM0009140Goldmember9140@example.test · +601110009140 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,069
Current loyalty balance
Lifetime Spend
RM 5,086
Across 36 visits
Total Visits
36
Since 2024-12-29
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,069 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 12
Outlet purchase
2026-09-08 · Member activity · RM 111.75
App session
2026-08-27 · OPLUMO Outlet 12
Points credited
2026-08-15 · Member activity · RM 126.65
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 12
Outlet purchase
2026-07-22 · Member activity · RM 141.55
Points credited
2026-07-10 · OPLUMO Outlet 12
Outlet purchase
2026-06-28 · Member activity · RM 156.45