Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 09130
VM0009130Silvermember9130@example.test · +601110009130 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,922
Current loyalty balance
Lifetime Spend
RM 2,403
Across 17 visits
Total Visits
17
Since 2025-12-05
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,922 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 2
Outlet purchase
2026-09-07 · Member activity · RM 126.75
App session
2026-08-26 · OPLUMO Outlet 2
Points credited
2026-08-14 · Member activity · RM 143.65
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 2
Outlet purchase
2026-07-21 · Member activity · RM 160.55
Points credited
2026-07-09 · OPLUMO Outlet 2
Outlet purchase
2026-06-27 · Member activity · RM 177.45