Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00912
VM0000912Goldmember912@example.test · +601110000912 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
2,426
Current loyalty balance
Lifetime Spend
RM 3,033
Across 24 visits
Total Visits
24
Since 2025-03-28
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
146d
2026-05-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,426 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 12
Outlet purchase
2026-05-04 · Member activity · RM 102.00
App session
2026-04-22 · OPLUMO Outlet 12
Points credited
2026-04-10 · Member activity · RM 115.60
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 12
Outlet purchase
2026-03-17 · Member activity · RM 129.20
Points credited
2026-03-05 · OPLUMO Outlet 12
Outlet purchase
2026-02-21 · Member activity · RM 142.80