Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09108
VM0009108Goldmember9108@example.test · +601110009108 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
3,619
Current loyalty balance
Lifetime Spend
RM 4,524
Across 34 visits
Total Visits
34
Since 2024-09-08
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
167d
2026-04-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,619 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 14
Outlet purchase
2026-04-13 · Member activity · RM 106.50
App session
2026-04-01 · OPLUMO Outlet 14
Points credited
2026-03-20 · Member activity · RM 120.70
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 14
Outlet purchase
2026-02-24 · Member activity · RM 134.90
Points credited
2026-02-12 · OPLUMO Outlet 14
Outlet purchase
2026-01-31 · Member activity · RM 149.10