Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00910
VM0000910Membermember910@example.test · +601110000910 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
286
Current loyalty balance
Lifetime Spend
RM 358
Across 15 visits
Total Visits
15
Since 2025-08-14
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
169d
2026-04-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
286 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 10
Outlet purchase
2026-04-11 · Member activity · RM 22.50
App session
2026-03-30 · OPLUMO Outlet 10
Points credited
2026-03-18 · Member activity · RM 25.50
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 10
Outlet purchase
2026-02-22 · Member activity · RM 28.50
Points credited
2026-02-10 · OPLUMO Outlet 10
Outlet purchase
2026-01-29 · Member activity · RM 31.50