Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 09091
VM0009091Goldmember9091@example.test · +601110009091 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted In
Points Balance
2,936
Current loyalty balance
Lifetime Spend
RM 3,671
Across 36 visits
Total Visits
36
Since 2024-12-12
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,936 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 14
Outlet purchase
2026-08-22 · Member activity · RM 89.25
App session
2026-08-10 · OPLUMO Outlet 14
Points credited
2026-07-29 · Member activity · RM 101.15
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 14
Outlet purchase
2026-07-05 · Member activity · RM 113.05
Points credited
2026-06-23 · OPLUMO Outlet 14
Outlet purchase
2026-06-11 · Member activity · RM 124.95