Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 09088
VM0009088Membermember9088@example.test · +601110009088 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
703
Current loyalty balance
Lifetime Spend
RM 880
Across 9 visits
Total Visits
9
Since 2026-03-07
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
72d
2026-07-29
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
703 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 11
Outlet purchase
2026-07-17 · Member activity · RM 70.50
App session
2026-07-05 · OPLUMO Outlet 11
Points credited
2026-06-23 · Member activity · RM 79.90
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 11
Outlet purchase
2026-05-30 · Member activity · RM 89.30
Points credited
2026-05-18 · OPLUMO Outlet 11
Outlet purchase
2026-05-06 · Member activity · RM 98.70