Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09084
VM0009084Membermember9084@example.test · +601110009084 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
309
Current loyalty balance
Lifetime Spend
RM 387
Across 5 visits
Total Visits
5
Since 2026-01-31
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
309 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 7
Outlet purchase
2026-04-01 · Member activity · RM 56.25
App session
2026-03-20 · OPLUMO Outlet 7
Points credited
2026-03-08 · Member activity · RM 63.75
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 7
Outlet purchase
2026-02-12 · Member activity · RM 71.25
Points credited
2026-01-31 · OPLUMO Outlet 7
Outlet purchase
2026-01-19 · Member activity · RM 78.75