Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09081
VM0009081Membermember9081@example.test · +601110009081 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
505
Current loyalty balance
Lifetime Spend
RM 632
Across 8 visits
Total Visits
8
Since 2026-01-27
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
129d
2026-06-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
505 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 4
Outlet purchase
2026-05-21 · Member activity · RM 52.50
App session
2026-05-09 · OPLUMO Outlet 4
Points credited
2026-04-27 · Member activity · RM 59.50
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 4
Outlet purchase
2026-04-03 · Member activity · RM 66.50
Points credited
2026-03-22 · OPLUMO Outlet 4
Outlet purchase
2026-03-10 · Member activity · RM 73.50