Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09078
VM0009078Silvermember9078@example.test · +601110009078 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted Out
Points Balance
2,308
Current loyalty balance
Lifetime Spend
RM 2,886
Across 22 visits
Total Visits
22
Since 2025-04-03
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
176d
2026-04-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,308 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 1
Outlet purchase
2026-04-04 · Member activity · RM 114.75
App session
2026-03-23 · OPLUMO Outlet 1
Points credited
2026-03-11 · Member activity · RM 130.05
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 1
Outlet purchase
2026-02-15 · Member activity · RM 145.35
Points credited
2026-02-03 · OPLUMO Outlet 1
Outlet purchase
2026-01-22 · Member activity · RM 160.65