Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 09073
VM0009073Membermember9073@example.test · +601110009073 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
398
Current loyalty balance
Lifetime Spend
RM 498
Across 13 visits
Total Visits
13
Since 2025-11-26
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
101d
2026-06-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
398 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 13
Outlet purchase
2026-06-18 · Member activity · RM 31.50
App session
2026-06-06 · OPLUMO Outlet 13
Points credited
2026-05-25 · Member activity · RM 35.70
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 13
Outlet purchase
2026-05-01 · Member activity · RM 39.90
Points credited
2026-04-19 · OPLUMO Outlet 13
Outlet purchase
2026-04-07 · Member activity · RM 44.10