Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 09061
VM0009061Goldmember9061@example.test · +601110009061 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,597
Current loyalty balance
Lifetime Spend
RM 4,497
Across 34 visits
Total Visits
34
Since 2024-10-02
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,597 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 1
Outlet purchase
2026-05-07 · Member activity · RM 90.75
App session
2026-04-25 · OPLUMO Outlet 1
Points credited
2026-04-13 · Member activity · RM 102.85
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 1
Outlet purchase
2026-03-20 · Member activity · RM 114.95
Points credited
2026-03-08 · OPLUMO Outlet 1
Outlet purchase
2026-02-24 · Member activity · RM 127.05