Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 09055
VM0009055Membermember9055@example.test · +601110009055 · Preferred outlet: OPLUMO Outlet 12
Birthday SoonLunch
Consent Status
Opted In
Points Balance
698
Current loyalty balance
Lifetime Spend
RM 873
Across 28 visits
Total Visits
28
Since 2025-05-07
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
698 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 12
Outlet purchase
2026-08-24 · Member activity · RM 26.25
App session
2026-08-12 · OPLUMO Outlet 12
Points credited
2026-07-31 · Member activity · RM 29.75
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 12
Outlet purchase
2026-07-07 · Member activity · RM 33.25
Points credited
2026-06-25 · OPLUMO Outlet 12
Outlet purchase
2026-06-13 · Member activity · RM 36.75