Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 09053
VM0009053Silvermember9053@example.test · +601110009053 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,041
Current loyalty balance
Lifetime Spend
RM 1,302
Across 7 visits
Total Visits
7
Since 2026-01-24
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,041 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 10
Outlet purchase
2026-04-30 · Member activity · RM 132.75
App session
2026-04-18 · OPLUMO Outlet 10
Points credited
2026-04-06 · Member activity · RM 150.45
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 10
Outlet purchase
2026-03-13 · Member activity · RM 168.15
Points credited
2026-03-01 · OPLUMO Outlet 10
Outlet purchase
2026-02-17 · Member activity · RM 185.85