Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 09050
VM0009050Goldmember9050@example.test · +601110009050 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,479
Current loyalty balance
Lifetime Spend
RM 5,600
Across 38 visits
Total Visits
38
Since 2024-08-11
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
123d
2026-06-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,479 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 7
Outlet purchase
2026-05-27 · Member activity · RM 104.25
App session
2026-05-15 · OPLUMO Outlet 7
Points credited
2026-05-03 · Member activity · RM 118.15
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 7
Outlet purchase
2026-04-09 · Member activity · RM 132.05
Points credited
2026-03-28 · OPLUMO Outlet 7
Outlet purchase
2026-03-16 · Member activity · RM 145.95