Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09033
VM0009033Membermember9033@example.test · +601110009033 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted Out
Points Balance
279
Current loyalty balance
Lifetime Spend
RM 350
Across 4 visits
Total Visits
4
Since 2026-08-05
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
11d
2026-09-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
279 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 7
Outlet purchase
2026-09-16 · Member activity · RM 62.25
App session
2026-09-04 · OPLUMO Outlet 7
Points credited
2026-08-23 · Member activity · RM 70.55
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 7
Outlet purchase
2026-07-30 · Member activity · RM 78.85
Points credited
2026-07-18 · OPLUMO Outlet 7
Outlet purchase
2026-07-06 · Member activity · RM 87.15