Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09030
VM0009030Silvermember9030@example.test · +601110009030 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted Out
Points Balance
1,507
Current loyalty balance
Lifetime Spend
RM 1,884
Across 19 visits
Total Visits
19
Since 2025-06-08
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,507 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 4
Outlet purchase
2026-04-16 · Member activity · RM 90.75
App session
2026-04-04 · OPLUMO Outlet 4
Points credited
2026-03-23 · Member activity · RM 102.85
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 4
Outlet purchase
2026-02-27 · Member activity · RM 114.95
Points credited
2026-02-15 · OPLUMO Outlet 4
Outlet purchase
2026-02-03 · Member activity · RM 127.05