Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 09028
VM0009028Platinummember9028@example.test · +601110009028 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,107
Current loyalty balance
Lifetime Spend
RM 6,384
Across 40 visits
Total Visits
40
Since 2024-06-27
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,107 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 2
Outlet purchase
2026-05-18 · Member activity · RM 102.75
App session
2026-05-06 · OPLUMO Outlet 2
Points credited
2026-04-24 · Member activity · RM 116.45
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 2
Outlet purchase
2026-03-31 · Member activity · RM 130.15
Points credited
2026-03-19 · OPLUMO Outlet 2
Outlet purchase
2026-03-07 · Member activity · RM 143.85