Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 09013
VM0009013Membermember9013@example.test · +601110009013 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
449
Current loyalty balance
Lifetime Spend
RM 561
Across 4 visits
Total Visits
4
Since 2026-03-16
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
449 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 4
Outlet purchase
2026-04-27 · Member activity · RM 111.75
App session
2026-04-15 · OPLUMO Outlet 4
Points credited
2026-04-03 · Member activity · RM 126.65
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 4
Outlet purchase
2026-03-10 · Member activity · RM 141.55
Points credited
2026-02-26 · OPLUMO Outlet 4
Outlet purchase
2026-02-14 · Member activity · RM 156.45