Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09012
VM0009012Membermember9012@example.test · +601110009012 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
744
Current loyalty balance
Lifetime Spend
RM 931
Across 12 visits
Total Visits
12
Since 2025-12-08
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
107d
2026-06-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
744 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 3
Outlet purchase
2026-06-12 · Member activity · RM 48.75
App session
2026-05-31 · OPLUMO Outlet 3
Points credited
2026-05-19 · Member activity · RM 55.25
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 3
Outlet purchase
2026-04-25 · Member activity · RM 61.75
Points credited
2026-04-13 · OPLUMO Outlet 3
Outlet purchase
2026-04-01 · Member activity · RM 68.25