Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 09010
VM0009010Membermember9010@example.test · +601110009010 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
102
Current loyalty balance
Lifetime Spend
RM 128
Across 2 visits
Total Visits
2
Since 2026-04-13
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
161d
2026-05-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
102 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 1
Outlet purchase
2026-04-19 · Member activity · RM 39.75
App session
2026-04-07 · OPLUMO Outlet 1
Points credited
2026-03-26 · Member activity · RM 45.05
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 1
Outlet purchase
2026-03-02 · Member activity · RM 50.35
Points credited
2026-02-18 · OPLUMO Outlet 1
Outlet purchase
2026-02-06 · Member activity · RM 55.65