Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09000
VM0009000Silvermember9000@example.test · +601110009000 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
1,997
Current loyalty balance
Lifetime Spend
RM 2,496
Across 24 visits
Total Visits
24
Since 2025-08-07
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,997 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 8
Outlet purchase
2026-09-13 · Member activity · RM 63.75
App session
2026-09-01 · OPLUMO Outlet 8
Points credited
2026-08-20 · Member activity · RM 72.25
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 8
Outlet purchase
2026-07-27 · Member activity · RM 80.75
Points credited
2026-07-15 · OPLUMO Outlet 8
Outlet purchase
2026-07-03 · Member activity · RM 89.25