Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 08993
VM0008993Membermember8993@example.test · +601110008993 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
292
Current loyalty balance
Lifetime Spend
RM 366
Across 2 visits
Total Visits
2
Since 2026-05-03
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
292 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 1
Outlet purchase
2026-05-09 · Member activity · RM 115.50
App session
2026-04-27 · OPLUMO Outlet 1
Points credited
2026-04-15 · Member activity · RM 130.90
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 1
Outlet purchase
2026-03-22 · Member activity · RM 146.30
Points credited
2026-03-10 · OPLUMO Outlet 1
Outlet purchase
2026-02-26 · Member activity · RM 161.70