Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 08980
VM0008980Membermember8980@example.test · +601110008980 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
152
Current loyalty balance
Lifetime Spend
RM 191
Across 7 visits
Total Visits
7
Since 2026-06-10
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
152 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 5
Outlet purchase
2026-09-14 · Member activity · RM 22.50
App session
2026-09-02 · OPLUMO Outlet 5
Points credited
2026-08-21 · Member activity · RM 25.50
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 5
Outlet purchase
2026-07-28 · Member activity · RM 28.50
Points credited
2026-07-16 · OPLUMO Outlet 5
Outlet purchase
2026-07-04 · Member activity · RM 31.50