Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 08973
VM0008973Silvermember8973@example.test · +601110008973 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,612
Current loyalty balance
Lifetime Spend
RM 2,016
Across 11 visits
Total Visits
11
Since 2026-03-16
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,612 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 15
Outlet purchase
2026-08-31 · Member activity · RM 122.25
App session
2026-08-19 · OPLUMO Outlet 15
Points credited
2026-08-07 · Member activity · RM 138.55
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 15
Outlet purchase
2026-07-14 · Member activity · RM 154.85
Points credited
2026-07-02 · OPLUMO Outlet 15
Outlet purchase
2026-06-20 · Member activity · RM 171.15