Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08970
VM0008970Goldmember8970@example.test · +601110008970 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,525
Current loyalty balance
Lifetime Spend
RM 4,407
Across 43 visits
Total Visits
43
Since 2024-09-07
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,525 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 12
Outlet purchase
2026-09-21 · Member activity · RM 63.00
App session
2026-09-09 · OPLUMO Outlet 12
Points credited
2026-08-28 · Member activity · RM 71.40
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 12
Outlet purchase
2026-08-04 · Member activity · RM 79.80
Points credited
2026-07-23 · OPLUMO Outlet 12
Outlet purchase
2026-07-11 · Member activity · RM 88.20