Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 08965
VM0008965Goldmember8965@example.test · +601110008965 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
4,308
Current loyalty balance
Lifetime Spend
RM 5,385
Across 36 visits
Total Visits
36
Since 2025-01-03
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,308 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 7
Outlet purchase
2026-09-13 · Member activity · RM 120.00
App session
2026-09-01 · OPLUMO Outlet 7
Points credited
2026-08-20 · Member activity · RM 136.00
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 7
Outlet purchase
2026-07-27 · Member activity · RM 152.00
Points credited
2026-07-15 · OPLUMO Outlet 7
Outlet purchase
2026-07-03 · Member activity · RM 168.00