Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08958
VM0008958Goldmember8958@example.test · +601110008958 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
2,740
Current loyalty balance
Lifetime Spend
RM 3,426
Across 33 visits
Total Visits
33
Since 2025-03-07
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
5d
2026-10-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,740 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 17
Outlet purchase
2026-09-22 · Member activity · RM 94.50
App session
2026-09-10 · OPLUMO Outlet 17
Points credited
2026-08-29 · Member activity · RM 107.10
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 17
Outlet purchase
2026-08-05 · Member activity · RM 119.70
Points credited
2026-07-24 · OPLUMO Outlet 17
Outlet purchase
2026-07-12 · Member activity · RM 132.30